Frequently Asked Questions

please contact SophiesBling if your questions are not answered

How do I measure for a “Bling” Collar?

Sizing:

Measuring your dog's neck:
To determine the circumference, measure your pet's neck with a flexible tape measure allowing 2 fingers to fit in between the tape and the dog's neck. Choose the size for your pet according to the actual sizes of our bling listed below.

Finished Length of a SophiesBling Collar: (each creation may vary in size depending on the beads that are used.)
Extra Small: 8"- 9"
Small: 10"-11"
Medium: 12"-13"
Large: 14"-15"

Please measure your pet's neck accurately for size prior to placing an order. We will make every effort to ensure that your pet receives a collar that you feel fits best. If you do not see the size you need, please contact us and we will be glad to work with you (prices will be adjusted accordingly).

How do I Contact SophiesBling

IMG_sb075Have a question? We have the answer.

Please email us and we will quickly respond.

What do the different clasps look like?

Descriptions appear after photos.

All clasps fold over and have a strong magnetic closure that will hold alot of pull and weight! Easy to open and close.

  • #2934: cast in a base metal material in a bright silver tone with a fold over magnetic style closure. This style has 3 small rhinestones for a bit of added sparkle. Lead Free.
  • #3020: cast in a bright gold finish has a beautiful heart design. Lead Free
  • #3766: cast in a dark silver metal and has a smaller profile than many of our other clasps. Lead Free
  • #3909: this bright silver, double heart magnet clasp is very unique and has a small profile when put together. To attach, the smaller heart pulls from the larger heart, by pulling up. The magnet is on the back of the smaller heart and there is an indent for it to seat into the larger heart.
  • #4903: a magnetic clasp cast in a bright silver finish with a beautiful rhinestone design. Lead Free
  • #5195:  cast in a bright silver with antique details and has a beauitful heart design.
  • #5073: a magnetic clasp cast in a bright gold finish with a beautiful rhinestone design. Lead Free.
  • #6638: a beautiful rhinestone design in a unique color that matches 10K gold beautifully, but is just base metal rhodium plated.
  • #7854: cast in a bright silver finish containing a beautiful swirl on top and a rope like design on the end pieces.
  • #7856: cast in a bright gold or silver finish and contains a single loop on each end. Lead Free
  • #9469: double strand clasp cast in bright silver with a gorgeous stripe design.

Does SophiesBling offer custom bling?

Have particular colors or stones in mind?

SophiesBling welcomes custom orders. All of our bling can be made with beads of your choice. We will work closely with you to provide the best product for your pet or even you. Please fill out our contact form with any questions or details to are looking for in a design.

How do I measure my pooch for bling?

Sizing:

Measuring your dog's neck:
To determine the circumference, loosely measure your pet's neck with a flexible tape measure allowing it to hang looser than a collar. Choose the size for your pet according to the actual sizes of our bling listed below.

Finished Length of SophiesBling: (each creation may vary in size depending on the beads that are used.)
Extra Small: 8"- 9"
Small: 10"-11"
Medium: 12"-13"
Large: 14"-15"

Please measure your pet's neck accurately for size prior to placing an order. We will make every effort to ensure that your pet receives a necklace that you feel fits best. If you do not see the size you need, please contact us and we will be glad to work with you (prices will be adjusted accordingly).

Remember that while SophiesBling is fun for you and your pet, it should be worn for adornment purposes only. Do not use SophiesBling as a restraint or as an attachment for a leash.

How do I pay for my order?

Payment Method:

Paypal is used as it provides a more secure payment method. If you have a Paypal account you can sign-in when you check-out, but you don't have to have an account to purchase one of our pieces.

How much is shipping and how long for delivery?

Shipping Rates:

  • Flat: $7.95 for shipping and handling on orders shipped within the United States.
  • Free: Purchases over $125.00 will be shipped for free.
  • International: determined on a per order basis. Please email CustomerService@SophiesBling.com with information prior to shipping so the cost can be determined.


Delivery Time:

Items are shipped domestically using USPS priority mail. Delivery usually takes 2-3 business days after the order has been shipped. International orders will usually arrive within 2-3 weeks. We will notify you when the order has been shipped.

Please allow 7-10 days from payment confirmation to receive your order.

What if I need to return my order?

Returns and Exchanges:

SophiesBling stands by our product! Should you need to return or exchange an item, please contact us within 30 days of purchase by emailing CustomerService@SophiesBling.

Should you need to exchange for a different size, we would be happy to do so, however the buyer will be responsible for the return shipping of the item, as well as the cost to ship the new item. Any increase in cost for a larger size will also be the responsibility of the customer. If the item is smaller than the original order, SophiesBling will issue a credit to the customer.

Remember to consult our measurement information to ensure the appropriate fit for your pet!

Is SophiesBling made in the United States?

Handmade in the USA:

All of our bling is handmade in the United States, but we use beautiful beads and elements from all over the world to create our unique line of SophiesBling.

How should I care for my bling?

Caring for SophiesBling:

SophiesBling stands by the quality and workmanship of our product. You should expect your new bling will please you, however, it is meant to be worn as a fashion statement and not for rough play. Some dogs are capable of destroying almost any product. SophiesBling is well made and very durable—but within reason of course.

Your pet’s new bling should be treated and cared for like fine costume jewelry. Don't forget to remove your pet’s bling prior to bathing or bedtime. Use an extra soft toothbrush and a gentle soap to clean the bling and dry with a soft towel. Please do not use liquid cleansers as they tend to damage the bling.

Do you offer gift-wrapping?

The item is a gift:

SophiesBling makes an excellent gift. We offer gift wrapping for any item purchased through our site, and we can enclose a special note from you to the recipient as well.

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